Privacy Policy

We use submitted information to respond to enquiries, prepare relevant investor or operations information, arrange calls or site visits, and maintain communication with prospective partners.

We may use website usage data to monitor site performance, protect against abuse, understand demand for our content, and improve navigation, forms, and page content.

We do not sell personal information. We may share information with service providers, professional advisers, compliance partners, or operational team members where this is reasonably needed to respond to your request or operate the website.

We may disclose information if required by law, regulation, court order, or a legitimate request from a competent authority, or where disclosure is necessary to protect our rights, users, operations, or partners.

We retain personal information only for as long as reasonably necessary for the purposes described on this page, including enquiry handling, investor relationship management, legal compliance, dispute prevention, and business record keeping.

We use administrative, technical, and organisational safeguards designed to protect information. No website or transmission method is completely secure, so users should avoid sending sensitive identity, financial, or confidential documents through general website forms unless specifically requested through an approved channel.

You may ask us to update, correct, or delete information you have submitted, subject to legal, regulatory, security, and legitimate business retention requirements.

You may also opt out of non-essential communications by contacting us. Transactional, compliance, or enquiry-related messages may still be sent where necessary to handle an active request.

SmartGrid operates across multiple African jurisdictions and may handle enquiries from users in other countries. Information may therefore be processed in a country different from your own, subject to appropriate operational and compliance controls.

This page is intended as a practical website privacy notice and should be reviewed with qualified counsel for jurisdiction-specific legal requirements before being treated as a final legal policy.